Frequently Asked Questions

Choosing Your Puppy

Are more photos or video available?
Yes, we can send more photos or a video, although it may take up to 48 hours to receive them.

May we bring our pets to meet the puppy?
If the puppy you’re buying is 4-months-old or older, you are welcome to bring your pets along. For a younger puppy, we ask that you leave your pets at home.

What food is the puppy eating?
Our puppies are fed Royal Canin Mini Starter and our adults eat Royal Canin Mini Adult.

Purchasing Your Puppy

What is included in the price of a puppy?
Your puppy will have a health exam by our veterinarian, be microchipped, and comes with a 2-year health guarantee. Your puppy will have limited AKC registration. (Full registration is available for most puppies at an additional cost.) You’ll also receive a puppy-food starter kit, along with a toy the puppy is already familiar with.

Are there additional costs to the price of the puppy?
If you pick your puppy up at our home in Indiana or if the sale is in Indiana, we’re required to charge 7% sales tax. Shipping a puppy costs $450.

What type of payment is accepted?
We require cash when picking up the puppy. If we ship the puppy, PayPal is accepted.

Receiving & Raising Your Puppy

When can we bring our new puppy home?
A puppy can go to its new home after it is 8-weeks-old, unless it weighs less than 2 pounds. It will then have to wait until it reaches 2 pounds or is 12-weeks-old.

What’s the difference between limited AKC registration and full registration?
With full registration, the puppy may compete in conformation shows and be used for breeding. With limited registration, a dog may not compete in conformation shows or be eligible for breeding.

What’s the best way to train our new puppy?
After our 3-day-old puppies complete their 2-week BioSensory program, they are handled according to the techniques we’ve learned from Donna Chandler. We recommend you purchase the full version of Donna’s easy-to-use and family-friendly 24/7 online puppy training video class, to continue the same veterinarian-approved method your puppy already knows.

Let’s make a connection.